Privacy Policy

At Space Hero we consider the privacy of our visitors to be extremely important. This privacy policy document describes in detail the type of personal information that is collected and recorded by our website www.spacehero.com.au and how we use it.

By using the Space Hero website, you consent to the data practices described in this statement.

Collection of your personal information
Space Hero collects personally identifiable information, such as your e-mail address, name and telephone number. Space Hero also collects anonymous demographic information, which is not unique to you, such as your age, gender, preferences, interests and favourites.

Like many other web sites, Space Hero makes use of log files.

These files log visitors to the site, a standard procedure for hosting companies. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and the number of clicks.

This information is used to analyse trends, administer the site, track user’s movement around the site, maintain quality of the service, and to provide general statistics regarding use of the Space Hero website. IP addresses, and other such information, are not linked to any information that is personally identifiable.

Space Hero encourages you to review the privacy statements of websites you choose to link to from Space Hero so that you can understand how those websites collect, use and share your information.

Use of cookies
The Space Hero website uses cookies to store information about visitors’ preferences, to record user-specific information on which pages the site visitor accesses or visits, and to personalise or customise our web page content based upon visitors’ browser type or other information that the visitor sends via their browser.

A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Space Hero website.

Use of your personal information
Space Hero collects and uses your personal information to operate the Space Hero website and deliver the services you have requested.

Space Hero also uses your personally identifiable information to inform you of other products or services available from Space Hero and its affiliates. Space Hero may also contact you to conduct research about our current services or potential new services that may be offered.

Space Hero does not sell, rent or lease its customer lists to third parties. Space Hero may contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party.

Space Hero may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Space Hero, and they are required to maintain the confidentiality of your information.

Space Hero will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Space Hero or the site; (b) protect and defend the rights or property of Space Hero; and, (c) act under exigent circumstances to protect the personal safety of users of Space Hero, or the public.

Security of your personal information
Space Hero secures your personal information from unauthorised access, use or disclosure. Space Hero secures the personally identifiable information you provide in a secure environment, protected from unauthorised access, use or disclosure.

Online privacy policy only
This privacy policy applies only to our online activities and is valid for visitors to our website and regarding information shared and/or collected there. This policy does not apply to any information collected offline or via channels other than this website.

Changes to this statement
This Privacy Policy was last updated on 1 March 2016. Should we update, amend or make any changes to our privacy policy, those changes will be posted here.

Contact information
If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at info@spacehero.com.au.